Integrations

Connect WhatsApp operations with the systems your business already uses.

Watilo integration scope is reviewed during onboarding so API ownership, security, data flow and support responsibilities are clear before go-live.

WhatsApp Cloud API

Customer-owned WhatsApp Business Platform setup review, WABA readiness, number mapping and template status.

Webhooks

Route events to approved systems for lead capture, support handover and workflow automation.

External CRM

Connect lead and customer records to existing CRM platforms where API access is available.

Automation tools

Trigger approved business workflows while keeping owner controls and auditability in place.

Message templates

Review utility, marketing and service templates before campaign use.

Reporting exports

Support management review through dashboards and export-ready operational summaries.

Owner-controlled setup

Integration promises should match verified API access.

Each integration is confirmed after reviewing available credentials, API limits, data fields, security expectations, fallback process and support ownership.

API readiness checkWebhook scopeData-flow mappingOwner approvalTesting before go-liveSupport handover

Need a custom integration review?

Share your existing CRM, ecommerce, support desk or internal workflow requirement and the Watilo team will review the practical setup path.

Request Integration Review Review Trust Center